Experience

eDiscovery Program Specialist
United States Department of Agriculture (USDA)
Animal and Plant Health Inspection Service (APHIS)
Dec 2023 - Present · 1 yr 3 mos
usda.gov · Remote · Full-time
Skills: E-Discovery, eDiscovery, CasePoint


Ricoh USA, Inc.
2008 - Dec 2023 · 16 yrs
ricoh-usa.com · Remote · Full-time
Skills: E-Discovery, eDiscovery, Litigation Support, Project Management, Relativity

Senior Project Manager, eDiscovery
2022 - Dec 2023 · 2 yrs

  • Certified E-Discovery Specialist (CEDS), managing high volume of simultaneous Electronic Data Discovery (EDD) projects in various stages of the Electronic Discovery Reference Model (EDRM) including; identification, preservation, forensic collection, filtering, culling, de-duplication, processing, production, hosting, etc. for local and regional client law firms and corporate legal departments.

  • Provide, as necessary, live hands-on training and informal instructions on the use of eDiscovery software to review teams, paralegals, lawyers, or new team member. I have created training materials, videos, and presentations to help with customer educations.

  • Routinely provide proactive and concise communication (oral and written) to clients and internal project teams regarding project status; including a budget, timelines, deliverables, adjustments in work scope, and overall expectations.

  • Developed strong client relationships through collaborative and consultative service.
    Used a proactive approach to problem-solving with the ability to anticipate client needs and to confront unexpected problems quickly and effectively.

  • Advise in the use of Structured and Conceptual Analytics, to categorize documents, automate the document review process, and determine trends. Created and updated visualization widget on dashboards to represent results of analysis and search term reports.

Project Manager, eDiscovery
2018 - 2022 · 4 yrs

  • eDiscovery and Litigation Support Project management.

  • Duties include the creation of statements of work (SOW) and request for proposal (RFP) responses for litigation support and Electronic Discovery (eDiscovery) projects; providing sales teams with pre/post sales and consultative support necessary to increase revenue and market-share growth; consulting with case teams regarding best practices for document management, electronic discovery, and matter workflow; maintaining project plans, schedules, budget, tracking, and reporting with digital on-demand Project Portfolio Management (PPM) software.

  • Provided technical support telephone and email-mail to resolve technical problems.

  • Successfully worked independently with minimal supervision and worked well within a team oriented environment and foster effective team relationships.

  • Created and provided thorough project documentation, reporting, and project metrics.

Project Manager, eDiscovery, Digital Support
2013 - 2018 · 5 yrs

  • Project Management support for Ricoh Digital (Legal and Commercial) Imaging Solutions, to ensure that all projects are correctly scoped, priced, approved, and set up for success.

  • Duties include managing of multiple projects that provide Backfile Conversion for scanning and indexing large backlogs of existing physical documents into customer-specified formats; Day-Forward Scanning Services for ongoing file scanning, indexing and input to an electronic document management system; and Enterprise Content Management for facilitating anytime, anywhere access to business information.

Project Manager, eDiscovery, Educator
2013 - 2022 · 9 yrs

  • Provide live (remote or on-site) hands-on training, and informal instructions on the use of eDiscovery software to review teams, paralegals, lawyers, or new team member.

  • I have created training materials, videos, and presentations to help with customer education.

Project Manager, eDiscovery, Technical
2008 - 2013 · 5 yrs

  • Project Management of litigation and managed print, imaging, & scanning projects, at Ricoh onsite deployments (customer location), for multiple Businesses and Organizations

  • Responsible for technical requirements, Bibliographic Coding, and Logical Document Determination (LDD). Ensured proper export and formatting for loading document into ediscovery platforms.

Project Manager, eDiscovery
IKON Office Solutions
2008 - 2009 · 1 yrs
New York, NY · Remote · Full-time
Skills: E-Discovery, Project Management

  • Project Management of litigation print, imaging, & scanning projects.

  • Conversion of paper archives to digital format, allowing for easier navigation and management of thousands of documents on physical electronic media or imported into online internal document management systems and litigation (eDiscovery) review systems.

  • Employee Management, Inventory Management, Production Labor, Profit and Loss (P & L) Statement, Break-even Analysis, Budgets, Forecasting, Cost of Goods...etc.

Project Manager, eDiscovery
Reliable Copy Services, Inc.
2005 - 2008 · 3 yrs
New York, NY · On-site · Full-time
Skills: E-Discovery, Project Management

  • Coordinated and directly managed case projects with attorneys, legal assistants, and litigation support personnel.

  • Provided electronic discovery (e-discovery) consulting and litigation technology support services using onsite and hosted ediscovery review platforms.

  • Managed processing of electronically stored information (ESI) using standard, retail, proprietary, and custom data processing software and systems.

  • Maintained project plans, schedules, tracking, and reporting using project management software.

  • Provided daily updates on progress via email or phone.

  • Managed the progress and productivity of staff to meet requested deadline and scope requirements.

Information Technology Consultant
Herbi Marquez, Inc.
2000 - 2005 · 5 yrs
HerbiMarquez.com · Hybrid · Contract
Skills: Information Technology, Consulting, Project Management

  • On call technical support for business and residential/home customers.

  • Performed onsite and in person technical support service for complex operating system, software, hardware, and networking problems; including issues with laptops, tablets, PC, printer, copier, scanners, and fax machines.

  • Provided technical & help desk support via remote desktop control, phone, email or online chat, to fix any issues.

  • Trained end users, customers, and employees, on basic Microsoft software (Word, Excel, PowerPoint), Outlook and Operating System (Windows/Linux) functionality.

Coordinating Manager, Information Technology
Bellevue Hospital Center, New York City Health and Hospitals Corporation
1998 - 2001 · 3 yrs
New York, NY · On-Site · Full-time
Skills: Information Technology, Consulting, Project Management, Management

  • Working in the Management Information Systems (MIS) department; Implemented and deployed the 3M Health Data Management (HDM) System for the Medical Records Department.

  • Successful ICD-10 implementation to manage Recovery Audit Contractor (RAC) audits and reduce claims denials.

  • Provided updates to Current Procedural Terminology (CPT) coding for outpatient procedures and physician services.

  • Administered and oversaw the day-to-day operations of Microsoft Windows based servers by conducting diagnostic evaluations and resolving hardware or software problems. Ensured proper server operation, backup, and inventory of system logs.

  • Maintained required Health Insurance Portability and Accountability Act (HIPAA) compliance during system updates and upgrades.

Information Technology Consultant
CompuForce a division of The TemPositions Group of Companies
1998 - 1999 · 1 yrs
New York, NY · On-Site · Part-time
Skills: Information Technology, Consulting, Technical Support, Help Desk Support

  • Provided comprehensive on-call and on-site support services for end users, PCs, servers and software.

  • Accepted and managed service support calls from all departments, prioritizing issues and responding to close all daily/open tickets.

Electronics Service Technician
Technical Career Institutes
1997 - 1998 · 1 yrs
New York, NY · On-Site · Apprenticeship
Skills: Information Technology, Electronics, Electronics Repair, Customer Service

  • Apprenticeship, on-the-job training with classroom instruction.

Founder
Vitamin Ready
1998 - Dec 2023 · 26 yrs
vitaminready.com · Remote · Full-time
Skills: Sales

  • Vitamin Ready is dedicated to supplying the finest-quality nutritional information, product reviews, recipes, and tips, that may help meet the needs of health-minded individuals.